Responding to Disaster: The Leadership Role of the Business Community11:45am-1:30pm | The National Club - 303 Bay Street, Toronto
Obvious leaders in emergency response are the various levels of government, as well as charitable organizations and community groups both at the local and national level. However, the less obvious are our business communities, both small and large. After a disaster strikes, getting companies back up and running – whether it be returning power and water quickly or opening the doors to the local grocery store – is the best thing that a business can do for its community and the people who live in it. Canadian businesses can not only play both a philanthropic and social role in emergency response but they also have a key role to play in disaster resilience, response, and recovery.
As we commemorate the one year anniversary of the devastating wildfires that swept through Fort McMurray, Alberta, Mr. Sauve will share lessons learned on the response and invite leaders from the business community to join him in discussing the importance of preparedness and what this means in major cities like Toronto.
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President and CEO
Canadian Red Cross
Conrad Sauvé has been the President and CEO of the Canadian Red Cross since 2008. Under his leadership, the Canadian Red Cross has strengthened its capacity in emergency management and health programming and made significant contributions in the wake of multiple large-scale domestic and international emergencies. Mr. Sauvé has a proven track record of bringing together diverse partners in support of complex humanitarian challenges. He led the successful negotiation of a strategic partnership with the Government of Canada, and fostered innovative partnerships with health organizations, universities and other humanitarian actors.
The emergency management capacity of the Red Cross was recently showcased during the Canadian Red Cross’ largest domestic response in history – the Alberta fires. Through the power of technology and innovative digital platforms, the Red Cross was not only able to register evacuees online but made the largest and fastest cash transfer in the organization’s history. In addition to this response, Mr. Sauvé has overseen a strengthened Memorandum of Understanding with Public Safety Canada to ensure the Red Cross and all levels of government are prepared for future emergencies.
In partnership with the Government of Canada, Mr. Sauvé oversaw the development and launch of the only Red Cross field hospital in North America. Over the past six years, the field hospital has been deployed to Ecuador, the Philippines, Haiti, Nepal and parts of Africa in the wake of various emergencies and disasters. In addition, through a first of its kind Memoriam of Understanding with the British Columbia government, the hospital has the capacity to respond to a catastrophic event along the West Coast.
Following the 2010 Haiti earthquake, Mr. Sauvé built partnerships with Canadian health experts from St. Justine Hospital to work alongside the Red Cross and the local community in rebuilding a hospital in Jacmel, Haiti. These efforts are part of a $35 million health program that is improving access to quality health services as well as building stronger communities through community-based health and first aid.
For the past twenty years, Mr. Sauvé has been involved in several health and social service committees, associations and executive boards. He holds a BSc from the Université du Québec à Montreal and is a graduate of McGill University’s International Masters in Health Leadership.
President and CEO
Insurance Bureau of Canada
Appointed Insurance Bureau of Canada’s President and CEO in 2009, Don has a successful track record of over 25 years in the property and casualty (P&C) insurance industry. He has a strong foundation in the public and private sectors, having worked for Alberta’s Department of Environment and the National Research Council in Nova Scotia early in his career.
After joining IBC in 1993 as Vice-President, Atlantic Canada, and subsequently Ontario, Don worked for positive impacts to the insurance and public policy landscapes. Leading the charge for auto insurance reform in Ontario and Atlantic Canada, he worked with various provincial governments to create sustainable and affordable auto insurance systems that meet the consumer need for affordable premiums and adequate benefit levels. Don also helped bring about graduated driver licensing across Atlantic Canada working with Governments and interested stakeholders.
In 2000, Don assumed the role of Vice-President, Strategic Development of Investigative Services, where he supervised work with Customs Canada and other law enforcement agencies to reduce the number of stolen vehicles shipped internationally. He guided IBC’s transition to a focused, low-cost service supplier to the industry.
As President and CEO, Don works with governments and key stakeholders across the country to build a strong, stable P&C industry and a stronger and safer Canada. He has played a key role in building a consumer-focused and sustainable auto insurance system in Ontario. He is also leading a national conversation on the need to better prepare for an earthquake in various parts of Canada and finally, he has pushed for a national dialogue with governments and consumers on the need for severe weather adaptation.
Don is also a leader involved in the international insurance issues that increase industry effectiveness and provide input to regulatory bodies. He is a founding member of the Global Federation of Insurance Associations (GFIA) and leads an international working group in Natural Catastrophe response.
A graduate of Cape Breton University, and a 2013 Cape Breton University Alumni Award recipient, Don has completed management studies at University of Toronto, Harvard and McGill universities. He served as the 2012-2014 Insurance Division Chair for United Way Toronto and as a member of the Campaign Cabinet. Don was also a member of the Multiple Sclerosis Society of Canada’s Board of Directors (Ontario Division), 2011-12.
Minister of Community Safety & Correctional Facilities
Government of Ontario
Marie-France Lalonde was first elected to the Ontario legislature in 2014 as the MPP for Ottawa-Orléans.
Lalonde currently serves as Minister of Community Safety and Correctional Services, and as Minister Responsible for Francophone Affairs. She was previously Minister of Government and Consumer Services. Prior to that, she was Parliamentary Assistant to the Minister of Economic Development, Employment and Infrastructure, focusing on economic development, and to the Minister Responsible for Francophone Affairs.
She serves on the Standing Committees on Government Agencies and Social Policy, as well as the Select Committee on Sexual Violence and Harassment.
With a degree in social work from the University of Quebec in Hull, she put her leadership and skills to work in a career that began at the Children's Aid Society, followed by the Children's Hospital of Eastern Ontario and the Ottawa Hospital.
Throughout the last decade, Marie-France continued her career in caring for people and became the co-owner and executive director of the Portobello Manor in Orléans. Ms Lalonde opened Portobello Manor in 2008 to not only effect change in the community, but to address a growing need for long term and senior care. During her career at the Portobello Manor, Lalonde’s work and passion in senior care led to her receiving the 2010 New Business of the Year Award from the Orléans Chamber of Commerce. In 2013, Portobello Manor was recognized as the Community Service Business of the Year at the 2013 Orléans Business Excellence Awards.
Lalonde – who has lived in Ottawa—Orléans for 15 years – was also a Regional Director of Marketing and Sales in Eastern Canada for All Seniors Care Living Centres.
Along with her career in social work, Ms Lalonde has served on the Community Advisory Committee for the Champlain Community Access Centre and was part of the working group on affordable housing for seniors with the United Way. Lalonde also served as Vice-President of CARP Ottawa, where she continued her advocacy for seniors and senior care.
In 2012, her community involvement earned her a Leading Women Building Communities award from the Government of Ontario.
President & CEO, Walmart Canada Bank
EVP Financial Services & Corporate Affairs, Walmart Canada
Trudy Fahie is the president and chief executive officer of Walmart Canada Bank. In this role, she oversees the company’s growing catalogue of financial services offerings. Trudy was responsible for developing the strategy for Walmart Canada to expand into the financial services space, including creating and gaining regulatory approval for Walmart Canada Bank. She also has accountability for Walmart Canada’s Corporate Affairs including charitable giving, corporate sustainability and public affairs.
Trudy began her career at Walmart Canada in 2006 as vice-president, financial services. Prior to this, she served as vice-president, financial services at American Express. Trudy’s executive experience also includes 10 years with the wealth management division at CIBC. Her last role there was as president, CIBC Trust and head of global private banking where she led a global team across Canada, the Caribbean and Asia.
Prior to her time in the Financial Services industry, Trudy held various management roles in retail with Hudson’s Bay.
Trudy currently sits on the Board of Directors for Walmart Canada Bank and previously on the Presto Board for the financial services business in Walmart Chile.
She is a graduate of the Richard Ivey School of Business at the University of Western Ontario and holds the Institute of Corporate Directors Designation.
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