Speaker Profiles

Paulette Jagers

Paulette Jagers

Chief Inclusion Officer

BMO Financial Group

Paulette Jagers is Chief Inclusion Officer for BMO Financial Group and leads a team responsible for diversity & inclusion. She holds enterprise-wide accountability to drive diversity strategies, education, practices and programs across the company and grow a culture of inclusion. She also partners with BMO for Women and is a founder of Resilience Retreats for women entrepreneurs to invest in their well-being.

Prior to her current role, she was Head of Strategic Initiatives & Leadership supporting workplace transformation and BMO’s enterprise careers and leadership strategy, leadership planning and development programs and onboarding. Prior to that role, she was Head of Talent, Inclusion & Learning for the U.S. Her extensive experience over the last 25 years spans many industries, including Telecommunications, Manufacturing and Financial Services and has included both domestic and international responsibilities.

She also served as Co-Chair with the Chicago Disability Commissioner, for the ADA 25 Advancing Leadership Board bringing greater disability inclusion to tables of power and influence in Chicago. In addition, she was a Board member for the Chicago Business Leadership Network and a Steering Committee Member for the Financial Services Pipeline Initiative increasing the representation of Latinos and African-Americans, at all levels, within the Chicago area financial services industry and Improving the overall cultural competency.
She is a recent recipient of the 2018 Legacy Achievement Award from Envision Unlimited for her philanthropic work with individuals with developmental and intellectual disabilities. In 2019 her team received the Brandon Hall Award for Best Advance in Executive Development. In 2015 she received American Banker “Most Powerful Women in Banking – Top Banking Team” award.

Paulette attended Northwestern University with a concentration in Organizational Behavior and Psychology and has completed the Advanced Human Resource Executive Program from the University of Michigan Business School. She is also a certified executive coach.

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